Shipping policy
Refund & Returns Policy
Most of our parts are genuine, used or new-old-stock components sourced in Japan. Many are one of one. We describe and grade every part honestly, and we'll send current photos and condition notes for any part before you buy. Just ask.
Returns. If a part arrives materially different from its listing (wrong part, or condition worse than described), contact us within 7 days of delivery at sales@jdmlegends.com. Include your order number and photos. We'll make it right: a replacement if we have one, or a full refund including original shipping. We cover return shipping on these claims.
Change-of-mind returns. Unused parts in the same condition as shipped can be returned within 14 days of delivery for a refund of the item price, minus a 20% restocking fee. Original shipping is not refundable, and the buyer pays return shipping. Contact us first for a return authorization. Returns sent without one may be refused.
Not returnable:
- Electrical and electronic parts (ECUs, meters, sensors, switches, wiring) once installed or connected
- Parts that have been installed, modified, painted or cut
- Parts sold "as-is" or "for parts" (marked in the listing)
- Merchandise that has been worn or washed
- Special orders sourced for you
Fitment. Our listings show fitment by chassis code. Please confirm fitment with us before ordering if you're unsure. Model-year changes and prior modifications to your car can affect fit. We're glad to check part numbers for you.
Refund timing. Approved refunds go back to the original payment method within 5 business days of us receiving and inspecting the return.
Used Part Condition Standard
Every part we sell is sourced in Japan, and we describe its condition honestly.
- Used genuine OEM: original factory part with normal wear for its age. Listings note significant cosmetic or functional issues we find.
- Used aftermarket: a period or modern aftermarket part, previously installed. Same disclosure standard.
- New / new-old-stock: unused. Packaging may show age.
Photos are being added as the new site rolls out. Until a part is photographed, we'll send current photos and condition notes on request, usually within one to two business days.
Shipping Policy
Where we ship from. DFW, Texas.
Standard parts ship UPS with insurance, typically within 2 business days of payment. Rates are calculated at checkout.
Oversized parts (bumpers, hoods, doors, fenders, hatches, wings, seats, wheel sets and similar) ship by freight or oversized parcel and are marked on the product page. Message us for a freight quote to your ZIP before ordering. We'll confirm the method, cost and timing. Local pickup in DFW is available by appointment.
International. Available on request. Contact us for a quote. Import duties, taxes and brokerage fees are the buyer's responsibility.
Damage in transit. Inspect your shipment on arrival. If anything is damaged, keep all packaging and contact us within 48 hours with photos so we can file the carrier claim. For freight deliveries, please note any visible damage on the delivery receipt before signing.
High-value orders (over $1,500) ship with signature required.
Questions about shipping? Email sales@jdmlegends.com.